77% of all devices currently in use feature at least one form of AI
– PEGA
Many companies struggle with where to start when it comes to undertaking a digital transformation of their contact center. Connex IICE has been designed with contact center innovation in mind.
The ecosystem utilizes AI to plan, design, implement, and monitor all stages of your contact center transformation.
Read the Connex IICE whitepaper to learn about the powers of AI.
Contact Us today to speak with a member of our Innovation Team.