Built with human-like
conversational AI
We are proud to be partnering with Google to help our clients transform and automate their business through ground-breaking Google AI technology.
Our expertise in CCaaS (Genesys, Avaya, Verint etc.) and Google Automation allows us to create personalized design and implementation services for our customers.
Check us out in the Google Partner Directory.
Enable rich conversational experiences with Google's AI-powered capabilities
Free your human agents to focus on more difficult and specialized calls, providing real-time information, workflows, and turn-by-turn guidance.
Deliver lifelike customer experiences that support accurate multi-turn conversations, built with deep learning technologies, powered by Google Assistant.
Turn your conversations into insights through analytics and reporting that uncovers key call drivers, customer sentiment, and more.
These solutions greatly improve customer experience while reducing operational costs. We understand there is a need in the market for Contact Centers to transform their environment to CCAI, and we are uniquely positioned to help enable this. Connex as a System Integrator, has a large dedicated in-house team to help our clients navigate the end-to-end digital transformation journey.
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